1.1  We are pleased that you are visiting our website and thank you for your interest. Below we will inform you about the handling of your personal data when using our website. Personal data is any data with which you can be personally identified.

1.2  The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Aven Vilnius. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3  This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser bar.

When using our website for informational purposes only — i.e., if you do not register or otherwise transmit information to us — we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

• The visited website

• Date and time of access

• Amount of data sent in bytes

• Source/referral from which you reached the page

• Browser usedOperating system used

• IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or otherwise used. However, we reserve the right to retrospectively check the server log files should there be concrete indications of unlawful use.

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies).

When cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data are also processed by individual cookies we have implemented, the processing takes place in accordance with Art. 6(1)(b) GDPR either for the performance of the contract or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

We may work with advertising partners who help us make our website more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies).

• Internet Explorer: support.microsoft.com/help/17442

• Firefox: support.mozilla.org/kb/cookies-erlauben-und-ablehnen

• Chrome: support.google.com/chrome/answer/95647

• Safari: support.apple.com/kb/ph21411

• Opera: help.opera.com/en/latest/web-preferences/#cookies

When contacting us (e.g., via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration.

The legal basis for the processing of data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after final processing of your request, provided there are no legal retention obligations to the contrary.

In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed when you provide it to us for the performance of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms.

Deletion of your customer account is possible at any time and can be done by sending a message to the above address of the controller. We store and use the data you provide for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after expiry of these periods, unless you have expressly consented to further use of your data.

If you register for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an email newsletter once you have expressly confirmed that you consent to receiving newsletters.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6(1)(a) GDPR. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration. You can unsubscribe from the newsletter at any time via the link provided in the newsletter. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list.

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by email. We do not need to obtain separate consent from you for this. Data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising pursuant to Art. 6(1)(f) GDPR. You are entitled to object to the use of your email address for advertising purposes at any time with effect for the future.

7.1  The personal data we collect will be passed on to the transport company commissioned with the delivery as part of contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution as part of payment processing, insofar as this is necessary for payment processing. The legal basis for the transfer of data is Art. 6(1)(b) GDPR.

PayPal: When paying via PayPal, credit card via PayPal, direct debit via PayPal, or — if offered — “purchase on account” or “installment payment” via PayPal, we pass on your payment data to PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. The transfer takes place in accordance with Art. 6(1)(b) GDPR and only insofar as this is necessary for payment processing. PayPal reserves the right to carry out a credit check. You can object to this processing at any time by sending a message to PayPal.

SOFORT: When selecting the payment method “SOFORT”, payment processing takes place via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany, part of the Klarna Group. The transfer of your data takes place exclusively for the purpose of payment processing and only insofar as it is necessary for this purpose.

We use your email address for a one-time reminder to submit a review of your order for the review system we use, provided you have given us your express consent in accordance with Art. 6(1)(a) GDPR during or after your order. You can revoke your consent at any time by sending a message to the data processing controller.

Our website uses so-called social plugins of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. To increase the protection of your data when visiting our website, these buttons are not integrated as unrestricted plugins but only using an HTML link. This ensures that no connection is established with Facebook servers when you access a page on our website that contains such buttons. When you click the button, a new browser window opens and calls up the Facebook page where you can interact with the plugins.

Our website uses social plugins of the social network Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The same Shariff HTML-link solution is used for data protection, ensuring no direct connection to Google servers until you actively click the button.

Our website uses social plugins of the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA. The same Shariff HTML-link solution applies, ensuring no connection to Instagram servers is established until you actively click the button.

This website uses the online marketing tool DoubleClick by Google (Google LLC). DoubleClick uses cookies to display relevant ads for users, improve campaign performance reports, or prevent a user from seeing the same ads multiple times. Processing is carried out on the basis of our legitimate interest in the optimal marketing of our website pursuant to Art. 6(1)(f) GDPR. DoubleClick cookies do not contain any personal information according to Google.

This website uses the online advertising program Google AdWords and its conversion tracking. We use Google AdWords to draw attention to our attractive offers on external websites. The conversion tracking cookie is set when a user clicks on a Google AdWords ad. These cookies usually expire after 30 days and are not used for personal identification. Processing takes place on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies that enable analysis of your use of the website. This website uses Google Analytics exclusively with the “_anonymizeIp()” extension, which ensures anonymization of the IP address by truncation and excludes direct personal reference.

Google will use this information on our behalf to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

This website also uses Google Analytics for cross-device analysis of visitor flows, carried out via a User ID. A unique, permanent, and anonymized ID is assigned upon the first page visit and is set across devices. The User ID does not contain personal data and does not transmit such data to Google. You can object to data collection and storage via the User ID at any time with effect for the future.

This website uses the “Facebook Pixel” of Facebook Inc. If express consent is given, user behavior can be tracked after they have seen or clicked on a Facebook ad. This procedure serves to evaluate the effectiveness of Facebook ads for statistical and market research purposes. The collected data is anonymous to us. However, the data is stored and processed by Facebook. Processing only takes place upon express consent pursuant to Art. 6(1)(a) GDPR. Consent to use the Facebook Pixel may only be given by users over the age of 13.

Our website uses Google AdWords Remarketing functions. Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID based on the pages you have visited. Processing takes place on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Further data processing only takes place if you have agreed that your internet and app browsing history may be linked by Google with your Google account.

 

13.1  Applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data:

• Right of access (Art. 15 GDPR): Right to information about your processed personal data, processing purposes, categories, recipients, planned storage period, and more.

• Right to rectification (Art. 16 GDPR): Right to immediate rectification of inaccurate data and/or completion of incomplete data stored by us.

• Right to erasure (Art. 17 GDPR): Right to request deletion of your personal data where the conditions of Art. 17(1) GDPR are met.

• Right to restriction of processing (Art. 18 GDPR): Right to request restriction of the processing of your personal data.

• Right to notification (Art. 19 GDPR): Right to be informed about all recipients to whom personal data has been disclosed.

• Right to data portability (Art. 20 GDPR): Right to receive your personal data in a structured, commonly used and machine-readable format.

• Right to withdraw consent (Art. 7(3) GDPR): Right to withdraw consent at any time with effect for the future.

• Right to lodge a complaint (Art. 77 GDPR): Right to lodge a complaint with a supervisory authority.

The duration of the storage of personal data is based on the respective legal retention period (e.g., commercial and tax retention periods). After expiry of the period, the corresponding data is routinely deleted, provided it is no longer required for the fulfillment or initiation of a contract and/or there is no longer any legitimate interest on our part in continued storage.